Prescriptions

Prescription Ordering Direct

You can order your repeat prescriptions by phone.

Call the POD (Prescription Ordering Direct) on 033 33 583 509 Monday to Friday between 08:00 and 17:00  when you have 7 days left of your medication.

You can also email the POD your prescription request, their email address is - shropshire.pod@nhs.net

If you need to order your contraceptive pill or HRT you can still contact the medical centre by phoning 01299 270209.

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Other Ways to Order your Medication

There are many other ways to order your medication. You can:

  • Complete a 'Request Repeat Prescription' form found on this page.
  • Email the surgery with your details and the mediaction you wish to order. Our email address is - cleobury.mortimermc@nhs.net.
  • Post your prescrption request into the letter box near the surgeries main entrance.
  • Use Patient Access/ The NHS App to order your medication online.

The NHS App

The NHS App gives patients a simple and secure way to access a number of NHS services.

With the NHS App you can:

  • order your repeat prescriptions
  • book and manage appointments
  • view your GP health record

To access the NHS App you will need to set up an NHS login and prove who you are. This is all done online, from your home.

If you want to sign up for the NHS App, click on the image to the left.  

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Home Delivery Service

Home delivery service is available for patients who find it difficult to come to the surgery or other collection points to collect their medication.

Both Cleobury and Highley Pharmacies offer a delivery service, please contact the pharmacy for more information.

  • Cleobury Pharmacy: 01299 270219
  • Highley Pharmacy: 01746 861255

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